Privacy policy

At Urban Techy, we value your privacy and are committed to protecting your personal data in accordance with applicable laws in the UAE and Kingdom of Saudi Arabia (KSA).
Information We Collect
When you visit our website or place an order, we may collect the following information:
Full Name
Phone Number
Email Address
Shipping Address
Billing Information
Order History

How We Use Your Information
We use your personal information to:
Process and deliver your orders
Communicate with you about your purchases
Provide customer support
Improve our website and services
Prevent fraud and unauthorized activities
Sharing of Information
We do not sell or trade your personal information.
However, we may share your data with trusted third parties, including:
Shipping and logistics partners
Payment service providers
Product suppliers and fulfillment partners
Government or legal authorities (if required by law)
All partners are required to keep your information confidential.
Payment Security
All payments are processed through secure and encrypted payment gateways.
We do not store your credit/debit card details on our servers.
Cookies Policy
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and personalize content.
You may disable cookies in your browser settings, but some features of the website may not work properly.
Data Protection & Retention
We take reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.
Your personal information is stored only for as long as necessary to fulfill business and legal obligations.
Your Rights
As a customer, you have the right to:
Access your personal data
Request correction of incorrect information
Request deletion of your data (subject to legal requirements)
Withdraw consent for marketing communications
To exercise these rights, please contact us.
Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted on this page with immediate effect.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
📧 Email: urbantechy9@gmail.com

📞 Phone/WhatsApp: +923014692967