Shipping policy

Shipping Policy
At Urban Techy, we are committed to delivering your orders quickly and safely.
Please read our shipping policy carefully.
1. Order Processing Time
All orders are processed within 1–3 business days after confirmation.
Orders are not processed on weekends or public holidays.
Processing time may increase during sales or high-demand periods.
2. Shipping Destinations
We currently ship to:
📍 United Arab Emirates (UAE)
📍 Kingdom of Saudi Arabia (KSA)
3. Estimated Delivery Time
Delivery time depends on location and courier partner.
Estimated delivery times:
🚚 UAE: 3–7 business days
🚚 KSA: 5–10 business days
These are estimated times and may vary.
4. Shipping Charges
Shipping charges (if any) are clearly shown at checkout.
We may offer free shipping during promotions.
5. Order Tracking
Once your order is shipped, you will receive tracking details via SMS, Email, or WhatsApp.
6. Customs, Taxes & Duties
Any customs duties or taxes (if applicable) are the responsibility of the customer.
We are not responsible for customs delays.
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping details.
We are not liable for delivery failures due to incorrect information.
Re-shipping fees may apply.
8. Delayed or Lost Orders
If your order is delayed beyond the estimated time, please contact us.
In case of confirmed loss, we will offer a replacement or refund.
9. Damaged Shipments
If your order arrives damaged, please contact us within 48 hours with photos/videos.
10. Failed Delivery Attempts
Couriers usually attempt delivery 2–3 times.
If delivery fails due to customer unavailability, the order may be returned.
Extra charges may apply.
11. Contact Information
For shipping-related inquiries, contact us:
📧 Email: urbantechy9@gmail.com

📞 Phone/WhatsApp: +923014692967